WayTo3D Replacement and Return Policy
Replacement and Return Conditions:
Product Does Not Match Description:
If the product received is different from the description on the purchase invoice.
Damaged or Defective Products:
If the product is damaged or defective upon receipt, provided it has not been used.
Manufacturing Defects:
If manufacturing defects appear after use, the warranty terms and conditions will apply.
Replacement and Return Procedures:
Report the Issue:
You must contact us within 3 days of receiving the product to request a replacement or return.
Condition of the Product:
The product must be unused and in its original condition, with the original packaging.
Refund:
A refund will be issued for the paid amount, including shipping costs, if it is confirmed that the product does not match the description or is damaged.
Repackaging:
The product must remain unopened and in its original packaging until the replacement request is confirmed.
Shipping Costs:
For Non-Damaged Products:
The buyer is responsible for shipping costs for the product replacement.
Report the Replacement Request:
The replacement request must be reported within 3 days of receiving the shipment.
Return Policy:
Return Period:
Products can be returned within 3 days of receiving them.
Condition of the Product:
The product must be in its original condition without any packaging being opened.
Refund Method:
The refund will be issued via the original payment method.
Return Processing Time:
Returns will be processed within 10 to 45 days.
Additional Notes:
Printer Spare Parts and Accessories:
Not returnable after opening the package.
Can only be returned if unused and in original condition, with packaging as received.
Restrictions and Exceptions:
Warranty:
The warranty does not cover damages caused by misuse, accidents, or natural disasters.
The warranty does not cover damages caused by unauthorized modifications or upgrades.
The buyer must retain the purchase invoice and any warranty documents for warranty claims.
Modifications and Updates:
The seller reserves the right to modify these terms and conditions at any time. The updated version will apply upon publication on the seller's website.
The manufacturer may release product updates or modifications. The buyer is responsible for applying these updates as per the provided instructions. Warranty claims will be invalid if software updates or modifications are not followed.
Proper Usage:
The buyer must follow the instructions for setting up and using the printer.
Approved Products:
Only approved products from the manufacturer should be used, as using unauthorized products may void the warranty.
Website:
For more details about the products and services offered, please visit our website at www.wayto3d.com or our store on Salla.
