Privacy Policy – Wayto3D
Welcome to Wayto3D. We value your trust and are committed to protecting your privacy and personal data in accordance with the regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law issued by the Saudi Data and Artificial Intelligence Authority (SDAIA). This policy aims to clarify how we collect, use, share, and protect your personal information.
First: Information We Collect
1. Personal information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed directly through service providers; we do not store it)
2. Non-personal information:
- Browser and device type
- Pages you visit on our website
- Interaction and usage history within the platform
Second: How We Use the Information
We use your data for the following purposes:
- Order processing: preparing shipments, issuing invoices, and after-sales services.
- Technical support and customer service: responding to inquiries and providing solutions.
- Marketing and communication: sending offers or updates if you agree to receive them.
- Improving the user experience: analyzing data to develop our services and products.
Third: Information Sharing
We may share your information with:
- Service providers: such as shipping companies, payment gateways, and technical support providers, solely for the purpose of processing orders.
- Legal compliance: when requested by official authorities, in accordance with the applicable laws and regulations in the Kingdom.
We do not sell or rent your data to any third party for marketing purposes.
Fourth: Cookies
We use cookies to improve your browsing experience, such as:
- Remembering your previous settings
- Analyzing browsing behavior to improve site performance
You can control your cookie preferences through your browser settings.
Fifth: Information Protection
We apply high standards of data protection through:
- Encrypting data during transmission and storage
- Using security protocols to protect transactions
- Restricting access to data within our systems
Sixth: Data Retention Period
We retain your personal information only for the period necessary to fulfill the purposes outlined in this policy, or as required by legal and regulatory requirements, or for after-sales service purposes.
Seventh: Your Rights as a User
You have the right to:
- Access your personal data and know how it is used
- Update or modify your information
- Request deletion of your data, unless it is required by law or for after-sales service
- Unsubscribe from marketing messages at any time via the unsubscribe link or by contacting us directly
Eighth: Transfer of Data Outside the Kingdom
We are committed not to transfer your data outside the Kingdom except in cases of utmost necessity, while ensuring that the same level of protection approved locally is provided, and in accordance with SDAIA’s controls.
Ninth: Changes to the Privacy Policy
We may update this policy from time to time in line with technical or legal updates. Any modifications will be published on this page, and your continued use of the website after the changes constitutes your acceptance of the updated policy.
Tenth: Contact Us
For any inquiries or requests related to privacy, you can contact us via:
Thank you for choosing Wayto3D. We are committed to protecting your privacy and data, and we always strive to provide you with a safe and reliable shopping experience.
